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Privacy Policy

Terms of Use

These Terms of Service or last updated on March 27, 2014.

Welcome to our website, www.thehousespa.com (the “Site”).

If you are 13 year’s old or younger you can not purchase from our on-line store or participate in any membership services, including but not limited to Instagram, Facebook, Twitter, Linked In or other social media without your parent’s permission. 

We want each visitor to our store and our website to have a fun, pleasurable and safe visit. Therefore, We have established the following terms and conditions (“Terms of Use”) so that we both know what to expect from one another.   It is very important that you carefully read and understand the following Terms of Use before you use our site or make a purchase.  Your use of thehousespa.com or other websites, applications or features The House LLC owns or controls on which we post a link to these Terms of Use, regardless of how you access them, constitutes your agreement to follow these Terms of Use and to be bound by them. If you do not agree to these terms, do not use thehousespa.com.

 

We may revise these Terms of Use periodically. If we do, we will post the changes here. Your continued use of thehousespa.com after any changes are posted constitutes your acceptance of the new Terms of Use.  You will be able to tell that a revision has been made to these Terms of Use by the date of the last revision which is noted at the top of this document.

YOUR USE OF THE HOUSE WEBSITE:

In order to access or use certain parts of  thehousespa.com, you may be required to provide current, accurate, identification, contact and other information. You are responsible for maintaining the accuracy and completeness of this information and also for maintaining the confidentiality of any username and password.  You will be fully responsible for all activities that occur under your account, including activities of others to whom you have provided your username or password so please notify The House LLC immediately of any unauthorized use of your account or any other breach of security.

MODIFICATIONS TO SERVICE AND DATA:

The House may modify, suspend or discontinue, temporarily or permanently, the thehousespa.com, in full or in part. The House LLC reserves the right to terminate accounts. Your continued use of thehousespa.com after the posting of the amended Terms of Use constitutes automatic acceptance of the amended Terms of Use.

CHILDREN’S ONLINE POLICY:

You must be 13 years of age to purchase items on thehousespa.com, with or without registering. If you are under 18 years old, you may purchase items on thehousespa.com, with or without registering, only with the approval of your parent or guardian.  The House does not sell or provide any identifying information of children under the age of 18 to any outside companies or services. 

PARENTAL REVIEW:

Parents of children under the age of 13 may revoke consent for The House LLC to contact their child at any time.  There are two methods by which you can exercise your opt-out choices:

1-sending a written request via mail to The House/privacy policy 281 Essex Street Millburn, NJ 07041

2-sending an e-mail stating your intentions to: info@thehousespa.com

CONDITIONS OF USE:

Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by The House LLC.

You are solely responsible for all information, data, text, images, messages or other materials (“content”) that you provide to The House LLC, post or display (“post”) or email or otherwise transmit or use via thehousespa.com. You agree not to use thehousespa.com to provide, post, email or otherwise transmit any content that is unlawful, inaccurate, threatening, unsolicited “junk mail” or spam, contains software viruses or, in the sole judgment of The House LLC, restricts or inhibits any other person from using or enjoying the Service, or which may expose The House LLC or its users to any harm or liability of any type. You also agree to provide accurate, up-to-date information.

PURCHASES: 

In order to purchase products or use certain other aspects of thehousespa.com you may be required to provide certain personal details, such as your full name, date of birth, phone number, email address and billing information. You represent and warrant that this information is both valid and correct and you confirm that you are the person referred to in the billing information provided.

Information and items represented on thehousespa.com are offered in “AS IS” condition.  We do not endorse any information posted by third parties and we are not liable for technical inaccuracies, typographical errors or any such information.  Any information contained on thehousespa.com does not represent a commitment on the part of The House LLC in the future. 

PRICING: 

Prices shown on the Site are in US dollars and are exclusive of taxes and shipping charges. At checkout, sales tax and shipping charges may be applied. Prices may change from time to time,  are valid as of the time of purchase only and subject to availability. 

PAYMENT: 

Payment can be made by Visa, MasterCard, Discover and American Express.

The House uses PayPal to process payments. This third-party payment processor (and not The House LLC) is responsible for collecting and processing credit card and other payment information and The House LLC does not collect or store your credit or debit card number. We suggest contacting PayPal directly for information on its terms of use and privacy practices, including information on its eligibility requirements, authentication and fraud prevention measures and security measures.

ACCEPTANCE OF ORDER:

All orders are subject to acceptance and availability. Items in your shopping cart are not reserved and may be purchased by other customers. After you place an order we will send you an email confirming receipt of your order. This email is for your reference and is not an acceptance of your order. Acceptance of your order will be perfected upon shipping of the order to you. We reserve the right not to accept your order for any reason, including, without limitation, if we do not obtain authorization for payment, the item is out of stock or you do not meet the eligibility criteria. If we do not accept your order we will not charge you for the item or any taxes or shipping charges, or we will refund you if already charged. We may refuse to process a transaction for any reason at our sole discretion. 

DISCOUNT CODES:

Only one discount or promotion code may be used during any one purchase transaction; promotion codes may not be used in conjunction with other promotion codes or offers. Unless otherwise specified, promotions, discounts and offers do not apply to shipping fees or taxes. Promotion codes must be redeemed by their published deadline, if any.

RETURNS AND EXCHANGES:

Thehousespa.com offers returns for most items.   We want you to be happy with your purchases.  If your items are unsatisfactory or defective they can be returned postmarked within 14 days of receipt in a properly sealed/protected package.  You may return items for  a full refund with the following requirements;

 

*All clothing must not have been worn, changed, altered, or washed and returned in the same condition it was received and in the original packaging.

* All original tags must be attached.

*Items must be returned with all original packaging and accessories unopened and still in their plastic wrap

*Musical instruments, electronics and novelties must have a UPC or serial number

*Shoes and clothing must be unworn

* Items must be identical to the original item ordered.

 *Undergarments, bathing suits, jewelry and Special Orders are Final Sale and are for exchange, or refund for any reason.

*All items must be in new condition

*Completing the merchandise return/exchange form that was sent with the original purchase. We suggest registering and insuring your package, as The House LLC does not accept any responsibility for packages sent by customers and is not responsible for lost packages without a proof of delivery.

Send Returns/Exchanges To:

The House

Attn: Returns Dept.

281 Essex Street

Millburn, NJ 07041

 

 

SHIPPING AND DELIVERY:

The House LLC provides free ground shipping on orders over $100 within the continental US. Additional costs may apply for Alaska and Hawaii or on international orders. The House LLC will do its best to meet "Rush" delivery windows, but cannot always guarantee a 1-3 day delivery.   The House LLC is not liable for items sent to undeliverable or incorrect addresses and unaccepted packages at delivery. 

USER CONTENT POSTED ON THE SITE:

You are solely responsible for the content and other materials you post on or through thehousespa.com.  The House LLC reserves the right to review, approve and/or delete any content or posts.  You may not post any content that you did not create or that you do not own. By posting content, comments, questions or suggestions you hereby grant and will grant The House LLC and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sub-licenseable, perpetual, irrevocable license to copy, display, transmit, distribute, store, modify and otherwise use your User Content in connection with the operation, advertising or marketing of The House LLC, in any form now known or later developed.  The House reserves the right to block users from the website at their discretion. 

THIRD PARTY LINKS AND CONTENT:

The House may provide links to other sites and resources on the Internet. The House will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of external websites.

Thehousespa.com may contain product descriptions or measurements provided to The House LLC by the designer or manufacturer of items sold on thehousespa.com. Likewise, we may provide average sizing information based on our experience.  The House  LLC will not be held responsible for inaccuracies with such guidelines.

RELEASE:

By using thehousespa.com and/or The House LLC, you agree to release, discharge and hold harmless The House LLC from any and all losses, damages, rights, claims, actions of any kind and injury (including death) arising out of or relating to The House  LLC or items purchased thru thehousespa.com, or any act or omission by any person, including without limitation, any dispute between you and any other person or regarding any content posted on the Site. If you are a California resident, you waive California Civil Code §1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”  This release includes, without limitation, any claim resulting from delay and the criminal acts of others.

INDEMNITY:

In the event that you have a dispute with one or more users or vendors of The House LLC, you agree to indemnify and hold The House LLC harmless from any claim, demand and damages (actual, consequential and punitive), including reasonable attorneys' fees, made by any third party due to or arising out of or relating to The House LLC, including without limitation, any content posted to or transmitted through thehousespa.com, or publicly distributed on the web, your use of thehousespa.com, your connection to The House LLC, your violation of the Terms of Use or your violation of any rights of another.

DISCLAIMER OF WARRANTIES:

Your use of The House LLC website is at your sole risk.  Items sold on The House LLC website are provided on and “AS IS” and “AS AVAIALBLE” basis.  The House LLC expressly disclaims all warranties of any kind, whether express, implied or statutory, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. ALWAYS USE CAUTION WHEN GIVING OUT ANY PERSONALY IDENTIFYING INFORMATION ABOUT YOURSELF OR YOUR CHILDREN.

LIMITATION OF LIABILITY:

You expressly understand and agree that The House LLC will not be liable for any direct, indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including, but not limited to loss og goodwill, use data or other losses (even if The House LLC has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (I) the use or inability to use The House LLC services; (II) unauthorized access to or alteration of your transmissions or data; or (III) any other matter relating to The House LLC total liability to you for all damages, losses or causes of action exceed one hundred dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages.  Accordingly, some of the above limitations set forth above may not apply to you. If you are dissatisfied with any portion of the service or with terms of service, your sole and exclusive remedy is to discontinue use of The House LLC or thehousepsa.com.

TERMINATION:

You agree that The House LLC, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of The House Website and remove and discard any content within The House Website, for any reason. If we suspect fraudulent, abusive or illegal activity, we may refer information, content or accounts to law enforcement authorities. The House LLC will not be liable to you or any third-party for any termination of your access to the thehousespa.com.

GENERAL LEGAL TERMS:

The Terms of Use constitute the entire agreement between you and The House LLC and govern your use of thehousespa.com, superseding any prior agreements between you and The House LLC with respect to thehousespa.com. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The Terms will be governed by the laws of the State of New Jersey without regard to its conflict of law provisions. You and The House LLC agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Essex County, New Jersey. EACH OF THE PARTIES HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION (INCLUDING BUT NOT LIMITED TO ANY CLAIMS, COUNTERCLAIMS, CROSS-CLAIMS, OR THIRD PARTY CLAIMS) ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS AGREEMENT. FURTHER, EACH PARTY HERETO CERTIFIES THAT NO REPRESENTATIVE OR AGENT OF EITHER PARTY HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH PARTY WOULD NOT IN THE EVENT OF SUCH LITIGATION, SEEK TO ENFORCE THIS WAIVER OF RIGHT TO JURY TRIAL PROVISION. Any claim or cause of action arising out of or related to use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.